# Discount codes

> The codes the assistant may offer or apply, the rule that it never invents codes, and shopper-typed codes.

Source: https://shopassist.coec.dk/docs/cart-and-checkout/discount-codes · Updated 2026-10-01

"The assistant only applies codes you list here or that the shopper types. It never invents or lists codes."

## Your codes [#codes]

In **Catalog → Discount codes**, add the codes the assistant may use:

| Field              | Notes                                                            |
| ------------------ | ---------------------------------------------------------------- |
| Code               | 1–64 characters (no spaces on Shopify)                           |
| Description        | ≤ 200 characters; what the code gives                            |
| Conditions         | ≤ 300 characters, for example "orders over 500 kr."              |
| Public             | May be offered proactively; otherwise only applied when relevant |
| Valid from / until | Outside the window, the code isn't used                          |

The code must also exist in your platform; ShopAssist doesn't create discounts.

## Shopper-typed codes [#shopper-codes]

With **Allow shopper codes**, the assistant can apply a code the shopper types in the chat (up to 5 per conversation and 10 per day per session). It never confirms whether a guessed code exists.

- **Shopify:** Yes
- **Magento 2 / Adobe Commerce:** Yes
- **WooCommerce:** Yes
- **PrestaShop:** Yes
- **Any store (Generic: script tag, Push API, feeds):** Yes — Needs a JavaScript cart handler implementing applyDiscount