# Multi-location stock

> How the assistant answers "is it in stock in my store?" from stock per location, per platform, and how freshness and disclosure rules apply.

Source: https://shopassist.coec.dk/docs/catalog/multi-location-stock · Updated 2026-10-01

When stock is known per store or warehouse, the assistant can answer questions like "Do you have this in size 42 in Aarhus?" with a store availability card: the stores that have it, their opening hours today and how fresh the information is.

## Where stock per location comes from [#sources]

- **Shopify:** native
- **Magento 2 / Adobe Commerce:** Magento MSI
- **WooCommerce:** stock-locations plugin
- **PrestaShop:** module hook or feed
- **Any store (Generic: script tag, Push API, feeds):** feed or Push API

| Platform    | Source                                                            | Guide                                                   |
| ----------- | ----------------------------------------------------------------- | ------------------------------------------------------- |
| Shopify     | Shopify locations, natively                                       | [Shopify](/docs/install/shopify#location-stock)         |
| Magento 2   | MSI sources, with the inventory module                            | [Magento 2](/docs/install/magento-2#location-stock)     |
| WooCommerce | Stock Locations for WooCommerce, meta mapping, a feed or CSV      | [WooCommerce](/docs/install/woocommerce#location-stock) |
| PrestaShop  | The `actionShopAssistLocationStock` hook or a location stock feed | [PrestaShop](/docs/install/prestashop#location-stock)   |
| Generic     | The Push API, a local inventory feed or CSV                       | [Generic](/docs/install/generic#location-stock)         |

Without a source, the assistant tells shoppers it doesn't know the stock in a specific store and offers online availability instead.

## Freshness [#freshness]

Before the assistant states stock for a store, it checks the age of the stored level. If exact quantities are shown and the level is older than two minutes (fifteen minutes for "in stock / few left" labels), ShopAssist reads it live from your platform where the platform supports that. Every availability card shows when the information was last updated.

## What shoppers see [#disclosure]

You decide whether shoppers see exact quantities, levels only ("in stock", "few left", "out of stock") or nothing per store; see [stock disclosure](/docs/guardrails/stock-disclosure). Only locations marked **Visible to shoppers** in **Catalog → Locations** are mentioned.

Stock per location is included on every plan.