# Go-live checklist

> The checks the dashboard runs before you publish the widget, what each one means and how to fix it.

Source: https://shopassist.coec.dk/docs/getting-started/going-live-checklist · Updated 2026-10-01

The last onboarding step and the store overview show this checklist. Two items block publishing; the others are warnings you can accept.

| Check                              | Blocks publishing  | How to fix                                                                                                                                            |
| ---------------------------------- | ------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------- |
| Store connected                    | —                  | [Connection errors](/docs/troubleshooting/connection-errors)                                                                                          |
| Catalog synced                     | —                  | [Sync issues](/docs/troubleshooting/sync-issues)                                                                                                      |
| AI ready                           | —                  | [Choose your AI](/docs/ai/choose-your-ai), [AI provider errors](/docs/troubleshooting/ai-provider-errors)                                             |
| Data processing agreement accepted | Yes                | An owner accepts it in **Settings → Legal** ([DPA](/docs/compliance/dpa))                                                                             |
| Email verified                     | Yes (web sign-ups) | Use the link in the verification email, or resend it from the banner                                                                                  |
| Widget seen on the storefront      | —                  | Shopify: activate the app embed. Other sites: the script tag and allowed domains ([verify your installation](/docs/install/verify-your-installation)) |
| Policies imported                  | —                  | [Policies and pages](/docs/knowledge-base/policies-and-pages)                                                                                         |
| Privacy policy known               | —                  | Add your privacy policy URL in **Settings → Store**                                                                                                   |
| Handoff email configured           | —                  | [Email handoff](/docs/handoff/email)                                                                                                                  |
| Consent tool selected              | —                  | [Consent and CMP](/docs/widget/consent-and-cmp)                                                                                                       |
| Tested on the storefront           | —                  | Use **Test on my store first**                                                                                                                        |

## Test on your store first [#test-first]

**Test on my store first** publishes the widget to staff only: it shows up when you open your store through the test link from the dashboard, and for nobody else. When you are happy, click **Go live for everyone**.

## Publish [#publish]

**Publish and go live** publishes your draft settings and switches the widget on. You can turn it off again at any time in **Widget → Appearance**; the change reaches your storefront within a minute.

[Open widget settings](/app/go/widget)