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ShopAssist bot

Who ShopAssist's crawler and connector are, their User-Agents, how they respect robots.txt and where they connect from.

If you see ShopAssist in your server logs, a store owner has connected their store to ShopAssist, an AI shopping assistant by COEC, or added your pages to their assistant's knowledge base.

User-Agents

User-AgentPurpose
ShopAssist/1.0 (+https://shopassist.coec.dk/bot)knowledge crawler (pages and sitemaps a merchant added) and product feeds
ShopAssist-Connector/1.0 (+https://shopassist.coec.dk/bot)calls to a store's ShopAssist plugin or order endpoint
ShopAssist-Webhooks/1.0 (+https://shopassist.coec.dk/docs/webhooks)webhooks to an endpoint a merchant configured

What the crawler does

  • It fetches only pages, sitemaps and feeds a merchant explicitly added, plus pages linked from them on the same site.
  • It honours robots.txt. Only a merchant crawling their own verified storefront can choose to ignore it.
  • It follows at most 5 redirects, runs no JavaScript, sends no cookies and does not log in.
  • It reads HTML, plain text and PDF; it never downloads images.
  • It crawls on the merchant's schedule, at a low rate.

Blocking the crawler

To keep ShopAssist from crawling your site, add to your robots.txt:

User-agent: ShopAssist
Disallow: /

If you believe the crawler misbehaves, write to abuse@coec.dk with the URL, the time and the User-Agent.

IP addresses

The crawler and connector connect from the addresses on egress IPs.

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