Cart and checkout
Discount codes
The codes the assistant may offer or apply, the rule that it never invents codes, and shopper-typed codes.
"The assistant only applies codes you list here or that the shopper types. It never invents or lists codes."
Your codes
In Catalog → Discount codes, add the codes the assistant may use:
| Field | Notes |
|---|---|
| Code | 1–64 characters (no spaces on Shopify) |
| Description | ≤ 200 characters; what the code gives |
| Conditions | ≤ 300 characters, for example "orders over 500 kr." |
| Public | May be offered proactively; otherwise only applied when relevant |
| Valid from / until | Outside the window, the code isn't used |
The code must also exist in your platform; ShopAssist doesn't create discounts.
Shopper-typed codes
With Allow shopper codes, the assistant can apply a code the shopper types in the chat (up to 5 per conversation and 10 per day per session). It never confirms whether a guessed code exists.
- Shopify: Yes
- Magento 2 / Adobe Commerce: Yes
- WooCommerce: Yes
- PrestaShop: Yes
- Any store (Generic: script tag, Push API, feeds): Yes — Needs a JavaScript cart handler implementing applyDiscount
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