Store locations and opening hours
Choose which locations shoppers see, set opening hours with exceptions, and add pickup points that are not in your platform.
Catalog → Locations lists every location ShopAssist knows: stores, warehouses and pickup points from your platform, feeds or the dashboard.
Visible to shoppers
Warehouses are hidden by default; physical stores are visible. Switch Visible to shoppers off for locations the assistant should never mention (for example a central warehouse). Hidden locations still count for "can I order it online?".
Opening hours
Each location shows where its hours come from:
| Badge | Meaning |
|---|---|
platform | Read from your platform (for example PrestaShop stores or the Push API) |
metafield | Shopify location metafield custom.opening_hours |
dashboard | Entered in ShopAssist; never overwritten by syncs |
none | Unknown: shoppers aren't told whether the store is open |
Open a location to edit its weekly hours and exceptions (holidays, special days). When your platform only has free text (for example "Mon–Fri 10–18"), the editor shows it as a starting point. The assistant uses the location's time zone to answer "is it open now?".
Add a location
Add location creates a store or pickup point that your platform doesn't have. Give it an external id if a feed or CSV should reference it. Locations from your platform can't be deleted here; hide them instead.
Banner: stores without hours
"Shoppers can't see opening hours for {n} stores" appears when a visible physical store has no hours. Add them, or hide the store.
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