Lead capture and consent

The assistant can offer a short form for contact requests and newsletter sign-ups. Lead capture is included on every plan.

The formCopy Anchor Link

• Contact request: the shopper leaves an email (and optionally a name) so your team can reply. You get an email with the request.
• Newsletter: an unticked checkbox with your consent text. The form also works without ticking it.

Every sign-up stores the exact consent text and version the shopper saw, the time and the source.

Consent textCopy Anchor Link

Edit the newsletter text per language in Orders & actions → Lead capture (≤ 600 characters). It must say how to unsubscribe (consent_text_lint) and should link your privacy policy with the {privacy_link} placeholder. Changing the text creates a new version; existing consents keep the text they agreed to.

Double opt-inCopy Anchor Link

Newsletter sign-ups always get a confirmation email. Only a confirmed sign-up counts as subscribed; unconfirmed ones are deleted after 30 days. Confirmation links open a page on shopassist.coec.dk in the shopper's language.

Platform syncCopy Anchor Link

• Shopify: Synced to customers — Lead capture needs the optional write_customers permission.
• Magento 2 / Adobe Commerce: No
• WooCommerce: No
• PrestaShop: Newsletter flag
• Any store (Generic: script tag, Push API, feeds): No

• Shopify: confirmed subscribers are synced to customers with email marketing consent (needs the write_customers permission).
• PrestaShop: confirmed signed-in customers are opted in to the newsletter.
• Other platforms: use the lead.confirmed webhook or the leads API.

Unsubscribe links in every newsletter go through ShopAssist, so unsubscribes are recorded and synced too.