Shopify billing
How plans, trials, usage and invoices work when you install ShopAssist from the Shopify App Store.
When you install ShopAssist from the Shopify App Store, Shopify bills you. Charges appear on your Shopify invoice in USD, monthly.
Choosing a plan
You start on Free. Click Choose a plan in the ShopAssist app in your Shopify admin to open Shopify's pricing page, pick a plan and approve the charge. Every paid plan has a 14-day free trial.
Usage
Managed AI conversations are reported to Shopify as usage. Conversations within your plan's allowance are free; conversations beyond it are charged at the overage rate. The overage budget defaults to Pause AI, because Shopify cannot cap usage charges itself.
Invoices
See your charges in Shopify admin → Settings → Billing. ShopAssist never asks Shopify App Store merchants for a card.
Changing or cancelling
Change plans on the same Shopify pricing page. Uninstalling the app ends the Shopify subscription; usage up to the uninstall is billed. If you reinstall, you start on Free and choose a plan again.
Unpaid Shopify bills
When Shopify freezes the subscription because a bill is unpaid, ShopAssist pauses managed AI until Shopify unfreezes it.
Last updated on