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Your policies and pages, answered in seconds

ShopAssist imports your store policies and pages, crawls URLs and sitemaps, and reads the files you upload, so shipping, returns and care questions get your answer, not a generic one.

The problem

Most shopper questions are about delivery, returns, sizes and care. The answers exist on your site, spread over pages few people read.

How it works

  1. Policies and pages import automatically

    Shipping, returns, privacy and terms pages come from your platform where it exposes them.

  2. Crawl URLs and sitemaps

    Add URLs or a sitemap and ShopAssist keeps them in sync.

  3. Upload files

    Size charts, care guides and product manuals as PDF, DOCX, TXT, CSV or Markdown.

  4. Write FAQs

    Short question-and-answer entries for the things you want answered exactly your way.

Review queue

Every document is scanned when it is imported. Content that looks like an attempt to instruct the assistant waits in the review queue with the reason, and pending changes are shown before they go live.

Frequently asked questions

Which file types can I upload?

PDF, DOCX, TXT, CSV and Markdown files. The limits per plan are shown in the pricing table.

What stops a page from instructing the bot to do something harmful?

Every imported document is scanned for prompt injection. Flagged content waits in a review queue until you approve it.

How do I know what is missing?

Questions the assistant could not answer from your content appear as knowledge gaps in analytics, so you can add an FAQ.

Try it on your store.

Free with your own AI key.

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