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Answers in the shopper's language, in 11 widget languages

ShopAssist detects the shopper's language and answers in it, even when your catalog is in another language. The widget itself speaks 11 languages.

The widget languages

The chat window, buttons, disclosure and system messages are available in:

  • English
  • dansk (Danish)
  • Deutsch (German)
  • svenska (Swedish)
  • norsk bokmål (Norwegian Bokmål)
  • suomi (Finnish)
  • Nederlands (Dutch)
  • français (French)
  • español (Spanish)
  • italiano (Italian)
  • polski (Polish)

How it works

  1. Language detection

    The assistant detects the language of each message and answers in it.
  2. Cross-language search

    A German question finds products described in English or Danish.
  3. Your translations first

    Where your platform provides translated product texts or URLs, the assistant shows those.

Your persona, greeting and starter questions can be written per language, with English as the fallback.

Frequently asked questions

Do I need to translate my catalog?

No. The assistant answers in the shopper's language and searches across languages. Where your platform has translations, such as Shopify translations or WPML and Polylang on WordPress, they are used.

Is the AI disclosure translated?

Yes. The disclosure texts exist in all 11 languages and cannot be changed or hidden.

Try it on your store.

Free with your own AI key.