The problem
"Which size should I take?" and "what can I give a 10-year-old who loves hiking?" are the questions a good sales assistant answers in seconds. Online, shoppers guess and return.
How it works
Gift finder
The assistant asks a few quick-reply questions, such as age, interests and budget, and shows matching products as cards.
Size and fit advice
Tell it your height or usual size. It reads the product's size chart and attributes and recommends a size, with the reason.
No guessing
When no chart or attribute exists for a product, it says so and offers to connect the shopper with your team.
Guided flows follow your guardrails and never use fake urgency or pressure.