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Product answers your shoppers can trust

Shoppers ask in their own words. ShopAssist searches your catalog and knowledge base and answers with product cards, carousels and comparison tables built from live store data.

The problem

Search boxes need the right keyword. Shoppers ask "a warm jacket for autumn hikes under 150 euros" and get zero results or a wall of irrelevant items.

How it works

  1. The shopper asks in plain language

    Budget, use, size, colour or a comparison: the question can be as loose as a conversation in a shop.

  2. Hybrid search over your catalog

    Keyword, semantic and fuzzy search are combined, and the assistant uses your knowledge base for policies and product details.

  3. Answers as product cards

    Cards and carousels show the image, price, variants and stock from your store, with a variant picker and add to cart.

  4. Comparisons side by side

    "Compare the two lightest tents" becomes a comparison table of the attributes that matter.

Prices and stock are rendered from structured store data, never taken from the model's wording. The assistant never invents discount codes.

On your platform

How fresh the catalog is depends on the platform:

  • Shopify: Webhooks plus sweeps
  • Magento 2 / Adobe Commerce: Plugin push
  • WooCommerce: Plugin push
  • PrestaShop: Change ping, then pull
  • Any store (Generic: script tag, Push API, feeds): Feed or Push API — Catalog Push API or scheduled feeds (Google Shopping XML, CSV, JSON)

Variants are supported where the platform has them:

  • Shopify: Yes
  • Magento 2 / Adobe Commerce: Yes
  • WooCommerce: Yes
  • PrestaShop: Yes
  • Any store (Generic: script tag, Push API, feeds): Yes

Frequently asked questions

Can the assistant make up a price?

No. Prices, stock and availability in product cards come from your store's data, not from the AI's text. If the AI mentions a price that does not match, the card shows the real one.

Does it search in the shopper's language?

Yes. It understands questions in any language and searches your catalog even when the catalog is in another language.

What if the product is not in my catalog?

It says so and suggests close alternatives you do carry. Searches for products you do not have show up in demand insights.

Try it on your store.

Free with your own AI key.